Privacy Policy for PARK & CRUISE

This Privacy Policy applies to the PARK & CRUISE website and governs the privacy of its users. It explains our commitment to protecting personal data and outlines how user information is collected, used, stored, and safeguarded.

GDPR Statement

PARK & CRUISE places significant importance on data protection and is fully committed to complying with the General Data Protection Regulation (GDPR). The GDPR is a European Union regulation that came into force on 25 May 2018 and provides enhanced rights and protections for individuals within the EU.

PARK & CRUISE acts as both a data controller and data processor where applicable and takes the following measures to ensure GDPR compliance:

Website Data Collection & Consent
Personal data is collected, processed, and stored in line with GDPR requirements and clearly defined consent mechanisms.

Training & Awareness
Staff and relevant stakeholders receive training on GDPR obligations, internal data protection policies, and secure data handling procedures.

Suppliers & Partners
Third-party service providers and suppliers are required to demonstrate GDPR compliance when handling personal data on our behalf.

Technology & Security
Our systems and platforms are regularly reviewed to ensure appropriate technical and organizational safeguards are in place and to identify potential risks.

Personal Information We Collect

During the booking process or when applying for a travel card, PARK & CRUISE may collect the following information:

  • Full name
  • Postal address
  • Email address
  • Contact telephone number
  • Vehicle registration number
  • Credit or debit card details (for payment processing only)

Payment details are used strictly to process transactions and confirm bookings.

Use of Personal Information

Personal information is used for the following purposes:

  • To confirm bookings with car park operators, lounges, or travel card providers
  • To process payments and verify the cardholder's identity
  • To contact customers regarding urgent matters related to their booking
  • To share required details with travel card providers when a travel card is requested

Only the minimum necessary information is shared to fulfil the service.

Data Protection Measures

PARK & CRUISE uses appropriate security measures to protect customer data, including:

  • Secure servers with SSL (Secure Socket Layer) encryption
  • Firewalls to protect internal systems from unauthorized access

These measures are designed to prevent loss, misuse, or unauthorized disclosure of personal data.

Disclosure to Third Parties

Customer information is shared only with service providers and suppliers where necessary to fulfil booked services or travel card applications. PARK & CRUISE does not sell, rent, or disclose personal data to third parties for marketing purposes unless required to do so by law.

Direct Marketing

Where consent has been provided, PARK & CRUISE may use personal information to send promotional communications, offers, or updates. Customers may opt out of marketing communications at any time by using the unsubscribe option provided or by contacting us directly.

Website Cookies

The PARK & CRUISE website uses cookies to improve user experience and website functionality. Users can choose to accept or decline cookies during their visit.

  • Google Analytics may be used to analyze website traffic and usage patterns
  • No personally identifiable information is collected through analytics
  • Users can modify browser settings to disable cookies if they prefer

Policy Updates

PARK & CRUISE reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on the website and will take effect immediately upon publication.